Refund Policy

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At Nirvana Abode, we strive for complete guest satisfaction. This Refund Policy outlines the terms and conditions for cancellations and refunds.

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1. Cancellation Policies

Each property on our platform has its own cancellation policy, which is clearly displayed at the time of booking. Policies typically fall into one of the following categories:

- Flexible: Full refund if cancelled up to the date of arrival

- Moderate: Full refund if cancelled 7 days before arrival

- Strict: Full refund if cancelled 30 days before arrival

- Non-refundable: No refund regardless of cancellation date

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2. Refund Processing

Once your cancellation is processed and approved, refunds are issued to your original payment method. Processing times typically take 5-10 business days depending on your financial institution.

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3. Non-refundable Bookings

Guests who select a "Non-refundable" rate and cancel their reservation will not receive a refund. These rates are offered at a discounted price in exchange for the non-refundable terms.

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4. Modifications

Changes to your reservation may be allowed depending on the property's cancellation policy. Contact our support team to discuss modification options.

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5. Damage Claims

If damages beyond normal wear and tear are incurred during your stay, Nirvana Abode reserves the right to deduct repair or replacement costs from your refund.

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6. Force Majeure

In the event of extraordinary circumstances (natural disasters, pandemics, etc.) that prevent your stay, we will work with you to reschedule your booking or process a refund where applicable.

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7. Contact Us

For questions regarding refunds or cancellations, please contact our support team at support@nirvanaabode.com or through your account dashboard.